I Hate Social Media
Last night I gave a talk on Zen and Social Media at the Women's Business Club at 44 Portland Place. It was a great evening with a lively discussion on social media platforms, tools and techniques for being effective.
One of the women ran a Pilates practice and was very against the idea of engaging in social media, and was quite vocal about this in the discussion. I responded to this by saying that if you don't want to engage in this stuff, then don't. There are other ways of marketing your services and raising the profile of your business. At the end of the session, this woman thanked me for my presentation and re-iterated her dislike for social media. But then she added:
"But this is the way things are going, so I guess I'll have to get involved even though I hate it".
Hate it. These are strong words. I recall they were accompanied by a visible shiver. Is this really true? Does everybody who is running a business NEED to get involved in social media? I think it's a great question and a complicated one. I am lucky enough that most people who come to me don't need convincing that social media might benefit their business; they have already come to that conclusion and want concrete help with making their efforts more effective.
But what about those who are not convinced. Should they be told to just get over it and get on board? I'm not so sure.
Before anyone jumps into the murky but exciting world of social media, they need to really think about why they are doing it and what their end goal is. Only then can you be strategic about how social media can help you. Social media without a plan and system might be a big time waster for your business at best, and at worst, damage your reputation.
I think that you will agree that a major marketing objective of most businesses is to drive traffic to the company website. Here visitors can find out more about a company's products or services and possibly be moved towards signing up to a mailing list or even directed towards a purchase.
Social media is a great way of driving traffic to your website. Through following a link on a social network such as Twitter or Facebook, or reading a blog post or watching a video, potential customers become aware of your offering. Social sharing especially through the Facebook Like button and the new Google +1 button, adds another dimension to this as we tend to place more weight on things our friends recommend. This is becoming increasingly important as the amount of information we are exposed to on a daily basis increases exponentially. Social sharing allows us to cut through the noise.
Social media is great for increasing profile. This is especially important for individual consultants and freelancers who want to position themselves as experts in a niche area. Through creating or curating content with blogs, videos and podcasts, and sharing this through social networks, the individual starts to become known as a thought leader in their area. The benefit of this is two-fold: (a) their online profile and message is strong and clear with ample social proof for potential clients, and (b) opportunities for projects, speaking and joint ventures start to come their way.
But engaging in all this does take time but perhaps less than people think if done effectively. My advice to the Pilates practitioner would be to identify what's missing in the business and then look to see if social media can help with this, not the other way around. Then I would look at ways of engaging with social media that are fun. Perhaps Twitter bores her to tears but making videos for a YouTube channel might rock her boat.
I do believe that social media is revolutionising the way we do business, letting us connect with a global audience. Yet it’s also the biggest productivity killer created in our lifetime.
How do you reconcile the two? Come find out at my From Apps to Zen Bootcamp on Saturday 11 and Sunday 12 June in London.
Watch this video now (it only takes 3 minutes), and I’ll tell you ALL about what’s in store for you.


